Shipping Policy

At PummaKitty, we are committed to ensuring a smooth and reliable delivery experience for our customers. Our shipping policy is designed to provide transparency and efficiency, so you know exactly what to expect when placing an order with us.
 

Order Processing

All orders are processed and prepared for shipment within 24 to 48 hours of being placed. During this time, we verify your order details, package the items carefully, and prepare them for dispatch with our trusted shipping partners. The processing times may vary slightly based on factors such as your location, order volume, or the availability of the fastest shipping service.
 
Please note that orders placed on weekends or public holidays will be processed on the next business day. We understand the importance of timely shipping and always strive to minimise delays in order preparation.
 

Delivery Timeframe

The estimated delivery timeframe for most orders is 2 to 8 business days, depending on the proximity of the shipping destination and carrier efficiency. While many orders are delivered earlier, unforeseen circumstances such as weather disruptions, customs clearance, or carrier delays may affect the delivery schedule.
 
Our goal is to get your items to you as quickly as possible while ensuring they arrive in excellent condition.
 

Additional Shipping Policy Information

  • Delivery estimates are approximate and may vary due to external factors.

  • Orders are not processed or shipped on weekends or public holidays.

  • Shipping fees, if applicable, are calculated during checkout and are based on your location and the chosen delivery method.

 
If you have any questions regarding our shipping policy such as, help tracking your package, or encounter any issues with your shipment, please contact us here. We value your trust and look forward to delivering your orders with care and efficiency. Thank you for choosing PummaKitty. We appreciate your trust and look forward to serving you!